Privacy Policy

Last updated: October 28, 2026

1. Who We Are

Welcome to KRS Pressure Washing Services. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, requesting a free estimate, scheduling an appointment, or using our exterior cleaning services.

KRS Pressure Washing Services is a professional exterior cleaning company based in Burlington, Kentucky. We provide residential and commercial pressure washing, house washing, roof cleaning, concrete cleaning, fence and deck cleaning, paver restoration, window cleaning, and related services throughout Northern Kentucky and the Greater Cincinnati area.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit https://krspressurewashing.com/ or communicate with our business.

By using our website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect & How We Collect It

We may collect personal information directly from you, automatically through website technologies, or from third parties involved in providing our services.

Personal Information You Provide

When you complete a contact form, request a free estimate, schedule a consultation, or communicate with us, we may collect:

Your full name.
Email address and telephone number.
Residential or commercial property address.
City, ZIP code, and service location.
Type of exterior cleaning service requested.
Preferred appointment dates and times.
Information about surfaces requiring cleaning.
Property photographs and project descriptions.
Details about stains, dirt, algae, mildew, or other cleaning concerns.
Questions, messages, and other information you voluntarily provide.
Billing and transaction information when applicable.

We use this information to understand your cleaning requirements, prepare estimates, coordinate appointments, and provide requested services.

Property & Service Information

When conducting property assessments, consultations, or exterior cleaning services, we may collect additional information about your property.

This may include:

Photographs of exterior surfaces.
Driveway, patio, sidewalk, and deck conditions.
Roof and siding cleaning requirements.
Surface materials and cleaning considerations.
Property measurements and accessibility information.
Areas requiring special treatment or preparation.
Cleaning results and completed service documentation.

This information helps us select appropriate cleaning methods, evaluate project requirements, and document completed work.

Newsletter Information

If you subscribe to our newsletter, we may collect your email address and communication preferences.

We may use this information to send exterior cleaning tips, maintenance recommendations, service updates, and promotional communications.

You can unsubscribe from promotional emails by following the unsubscribe instructions in the message or contacting us directly.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

Internet Protocol (IP) address.
Browser type and operating system.
Device information.
Pages visited and time spent on our website.
Website interactions and referral information.
General geographic location derived from your IP address.
Cookies and similar tracking information.

This information helps us understand website performance, improve functionality, and maintain security.

Information From Third Parties

We may receive relevant information from customer referrals, online business listings, advertising platforms, customer review websites, or other sources through which you interact with our business.

We handle information received from these sources according to this Privacy Policy and applicable laws.

3. How We Use Your Information

We may use personal information to:

Respond to inquiries and provide free pressure washing estimates.
Schedule property consultations and cleaning appointments.
Evaluate exterior surfaces and cleaning requirements.
Prepare quotes for residential and commercial pressure washing.
Recommend appropriate pressure washing or soft washing methods.
Coordinate house washing, roof cleaning, and concrete cleaning services.
Provide fence cleaning, deck cleaning, paver restoration, and window cleaning.
Communicate about project requirements, cleaning methods, pricing, and scheduling.
Arrange property access, equipment, and cleaning preparations.
Document cleaning results and completed services.
Process payments and maintain transaction records when applicable.
Provide customer support and respond to service concerns.
Send newsletters and promotional communications when permitted by law.
Improve website functionality and customer experience.
Understand website traffic and visitor activity.
Prevent fraudulent activity and unauthorized website access.
Comply with applicable legal and regulatory requirements.

We use personal information only for the purposes described in this policy or as otherwise permitted by applicable law.

Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on:

Consent: When you voluntarily agree to specific uses of your information.
Contractual Necessity: When information is needed to provide requested services or prepare a service agreement.
Legitimate Interests: When processing is reasonably necessary to operate, secure, or improve our business, provided those interests do not override applicable privacy rights.
Legal Obligations: When processing is necessary to comply with applicable laws and regulations.

Where processing depends on consent, you may withdraw that consent in accordance with applicable law.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, and understand visitor behavior.

Cookies are small text files stored on your device when you visit a website.

We may use the following categories:

Essential Cookies: Support website navigation, security, and basic functionality.
Analytics Cookies: Help us understand website traffic, visitor interactions, and page performance.
Preference Cookies: Remember certain browsing choices and settings.
Marketing Cookies: May help measure advertising effectiveness and provide relevant promotional content.

Our website may also include third-party content, such as customer reviews, maps, or external resources, which may use their own tracking technologies.

Where required by law, we will obtain consent before using nonessential cookies.

You can manage or disable cookies through your browser settings. Some website features may not function as intended when certain cookies are restricted.

Where applicable law requires us to recognize qualifying browser-based privacy preference signals, we will honor those signals for the relevant processing activities.

5. How We Share Your Information

We may share relevant personal information with trusted third parties when reasonably necessary to operate our business, provide requested exterior cleaning services, or meet legal requirements.

We do not sell customer contact information to unrelated third parties for their independent marketing purposes.

Service Providers

We may work with third-party providers that assist with:

Website hosting and technical maintenance.
Customer communications.
Appointment scheduling and estimate management.
Payment processing and billing.
Website analytics and advertising.
Email marketing and newsletter distribution.
Administrative and technical support.

These providers may access personal information only as needed to perform their services and are expected to protect it appropriately.

Cleaning Technicians & Service Partners

We may share necessary project information with authorized employees, cleaning technicians, subcontractors, equipment suppliers, or other service partners involved in completing your exterior cleaning project.

This may include customer contact details, property addresses, cleaning requirements, access instructions, and relevant safety information.

Legal & Safety Requirements

We may disclose personal information when required by applicable law, lawful government requests, or court orders, or when reasonably necessary to protect our rights, employees, customers, or property.

We may also share relevant information when necessary to address immediate safety concerns or comply with applicable regulations.

Business Transfers

If our business undergoes a merger, acquisition, restructuring, or sale of assets, relevant customer information may be transferred as part of that transaction, subject to applicable legal protections.

Any disclosure of personal information for advertising or other purposes will be subject to applicable privacy requirements and individual rights.

6. International Data Transfers

KRS Pressure Washing Services is based in Burlington, Kentucky, United States, and primarily serves customers throughout Northern Kentucky and the Greater Cincinnati area.

Some website hosting, communication, analytics, or administrative service providers may process information outside the state or country where you are located.

When international data transfers occur, we take reasonable steps to apply safeguards required by applicable privacy laws.

These safeguards may include contractual data protection requirements or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or comply with applicable legal obligations.

Retention may depend on:

The nature of your inquiry or service request.
The duration of our customer relationship.
Cleaning appointment scheduling and completion requirements.
Property assessment and service documentation.
Customer support and follow-up needs.
Warranty or satisfaction-related service concerns.
Accounting, tax, and business recordkeeping requirements.
Legal claims and dispute resolution needs.

Newsletter subscription information may be retained while your subscription remains active or as otherwise necessary for lawful recordkeeping.

Property photographs, cleaning records, and service documentation may be retained when reasonably necessary for legitimate business purposes or legal obligations.

When information is no longer required, we take reasonable steps to securely delete, anonymize, or dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

These measures may include appropriate access restrictions, secure website technologies, and responsible information-handling procedures.

Because exterior cleaning services may involve private property information, customer addresses, and photographs of residential or commercial properties, we recognize the importance of protecting customer confidentiality.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

We encourage visitors not to submit passwords, access credentials, sensitive financial information, or other highly confidential details through general website contact forms.

If a security incident occurs, we will take appropriate action and provide notifications when required by applicable law.

9. Your Rights & How to Exercise Them

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

Requesting access to personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of eligible personal information.
Requesting a copy of eligible personal data.
Withdrawing consent where applicable.
Objecting to or restricting certain processing activities.
Opting out of promotional communications.
Requesting information about how personal information is collected, used, or disclosed.

Kentucky Residents

We respect applicable Kentucky privacy laws, including the Kentucky Consumer Data Protection Act where it applies to our business and processing activities.

Eligible Kentucky residents may have rights to:

Confirm whether their personal data is being processed.
Request access to eligible personal data.
Correct inaccuracies in their personal data.
Request deletion of eligible personal data.
Obtain a copy of certain personal data.
Opt out of qualifying sales of personal data.
Opt out of targeted advertising or certain profiling activities.

Where required by applicable law, we will provide a method for eligible individuals to appeal decisions concerning their privacy requests.

Certain information may need to be retained for lawful business purposes, including completed services, financial records, and legal obligations.

Ohio Residents

We also serve customers in the Greater Cincinnati area of Ohio.

We respect applicable Ohio and federal privacy laws, including requirements concerning personal information security and qualifying data breach notifications.

We will evaluate and respond to eligible privacy requests according to applicable legal requirements.

How to Exercise Your Rights

To submit a privacy request, contact us at Sholler.mark@icloud.com.

Please provide sufficient information for us to identify and process your request.

We may request reasonable identity verification before disclosing, correcting, or deleting personal information.

Where an applicable law provides an appeal right, you may request reconsideration by replying to our decision or contacting us at the same email address.

We will respond within the timeframes required by applicable law.

10. Children’s Privacy

Our website and exterior cleaning services are intended for adults, homeowners, property managers, business owners, and individuals seeking professional cleaning services.

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

Where additional protections for minors apply under Kentucky or other privacy laws, we will handle the relevant information according to those requirements.

If we discover that personal information has been collected from a child without the authorization required by law, we will take appropriate steps to delete the information or otherwise comply with applicable requirements.

Parents or guardians who believe a child has submitted information may contact us at Sholler.mark@icloud.com.

11. Third-Party Links

Our website may contain links to external websites, including online maps, social media platforms, customer review websites, cleaning equipment resources, and other third-party services.

These websites operate independently and may maintain their own privacy policies and information-handling practices.

We are not responsible for the content, security, or privacy practices of websites that we do not control.

We encourage you to review the privacy policies of external websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, pressure washing services, information practices, or applicable laws.

Updated versions will be published on https://krspressurewashing.com/ with a revised “Last updated” date.

Where required by law, we will provide additional notice of material changes and an opportunity to exercise applicable privacy choices.

We encourage you to review this policy periodically to understand how we handle and protect personal information.

13. Contact Us

For questions about this Privacy Policy, personal information, or your privacy rights, please contact us.

KRS Pressure Washing Services

Business Address: 3325 Elliott Ct, Burlington, KY 41005, United States

Email: Sholler.mark@icloud.com

Phone: (859) 300-1586

Website: https://krspressurewashing.com/

We will make reasonable efforts to respond to privacy inquiries and address concerns in accordance with applicable laws.